f you receive a Cash on Delivery (COD) order on Bikkay, here’s what you should do next:
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Confirm the Customer’s Contact Number: Make sure you verify the customer’s mobile number to ensure you can reach them. This step is essential for order confirmation and delivery arrangements.
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Contact the Customer: Call the customer to confirm the order details, including the product and delivery address. It’s important to ensure there are no misunderstandings regarding the order.
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Process the Order: Once the order is confirmed, proceed to process it for delivery. If you’re a dropshipper, coordinate with your supplier to ship the product to the customer. If you’re a store owner, prepare and pack the product for delivery.
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Arrange for Delivery: Ensure the product is delivered to the customer on time, and make sure they are ready to pay cash upon delivery.
By confirming the contact number and processing the order promptly, you can ensure a smooth and successful transaction for both you and the customer.